Cancellation Policy

Sivedhora Cancellation Policy

Customers may cancel eligible Pooja item orders or priest/service bookings before processing or confirmation. Cancellation requests should be made as early as possible through the Sivedhora app or customer support. Once an order has been shipped, delivered, or a service has started, cancellation may not be permitted. For priest bookings, cancellation or rescheduling is subject to availability and applicable service terms. If an eligible cancellation is approved, the refund will be processed according to Sivedhora’s Refund Policy, generally within 7–10 business days. Shipping, delivery, or service charges may be non-refundable. Sivedhora reserves the right to review cancellation requests and apply applicable charges or restrictions based on the circumstances.